How do I provide feedback or make a complaint?

Online

Submit feedback online

E-mail

housingfeedback@sa.gov.au

Phone

Call us Monday to Friday 9.00 am to 5.00 pm

  • Contact Centre:  131 299  
  • Translating and Interpreter Service:  131 450  
  • National Relay Service TTY/Voice calls:  133 677  
  • Speak and Listen:  1300 555 727  

Post

Download the Brochure and Form, fill out and Post back to address below,  OR

Write a letter and send to:

Customer Feedback
GPO Box 1669
Adelaide SA 5001

In Person

Attendance at any Housing Office.  Locate a Housing Office near you.

What happens next?

Compliment

We will share your compliment with the person or area.

Complaint

We will pay attention to your complaint and try to find a solution. We will tell you what happens with your complaint.

Feedback

We will ensure the right person follows up your feedback and will contact you about any action or decision.

You have the right to refer matters to:

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