This policy sets out the payment options available to customers when paying South Australia Housing Trust charges, for example rent, maintenance charges.
Payment options
Rent Deduction Scheme
The Rent Deduction Scheme allows customers to pay rent and other charges directly from their Centrelink or Department of Veterans’ Affairs payments.
Using the Rent Deduction Scheme is a condition of the lease agreement, also known as the Conditions of Tenancy, for tenants receiving an income from either:
- Centrelink, including family assistance payments
- the Department of Veterans’ Affairs
Other payment options
Customers can also make payments by either:
- Direct Debit
- having them forwarded directly from their wages by arrangement with their employer
- through Australia Post’s Post Billpay service
- at any Service SA office
- using BPOINT or BPAY directly through a financial institution
Housing SA doesn’t accept cash payments over the counter.
Related information
Controlling documents
This policy is based on and complies with:
Supporting guidelines
- Customer payment options guideline v4.3
Date this policy applies from
19 April 2023
Version number
1
The online version of the policy is the approved and current version. There’s no guarantee any printed copies are current.