Annual Report  2024-25

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Statistics Key Insights
47,399 Properties SAHT owns or has a financial interest in
88%Of allocations were to people and households with high needs (Cat 1)
357New public housing dwellings constructed
26,566Home visits conducted
311,359 Customer contacts
  • 135,357 calls
  • 60,435 emails
  • 72,856 visits to housing Trust offices
  • 19,169 online
  • 23,542 other types
758Transitional Accommodation Centre customers
2,230Emergency assistance advice cases funded 84,070 nights of emergency accommodation
1,216Instances of overnight accommodation provided during a Code Blue or Code Red activation
32,979Public and State Owned and Managed Indigenous Housing (SOMIH) properties1
676Houses maintained in remote and non-remote Aboriginal communities
12,886People residing in public, SOMIH or Aboriginal community housing identified as Aboriginal and Torres Strait Islander
54,233 South Australians residing in public and SOMIH or Aboriginal community housing
99%Offerable public and SOMIH properties tenanted
13,329People residing in public SOMIH or Aboriginal community housing identified as Aboriginal and Torres Strait Islander
1,865Housing register applicants allocated a Public and Aboriginal housing rental property or Aboriginal Community Housing
11,853Customers assisted under the Private Rental Assistance Program to receive bond assistance or rent in advance/arrears
8.7%Vacancy reduction through improved vacancy management and allocation processes
200,398Phone calls received and made by the Maintenance Enquiry Centre
153,771Maintenance wok orders were raised and completed
97% Priority 1 maintenance orders responded to on time
230Completed upgrades to vacant properties through the Public Housing Improvement Program 350 (PHIP)
40Completed apprenticeships with a further 230 apprentices actively engaged in the 250 Apprenticeship Programs
349Employment and training outcomes under the Employment Pathways Program
5.1% SAHT staff identify as Aboriginal or Torres Strait Islander
5.3%SAHT staff identify as working with a disability
49.7%Of leadership roles are filled by women

1 Figures exclude properties leased under the Specialised Housing Program

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View and Download Infographic of SA Housing Trust Corporate performance statistics, Key Insights (JPG, 248.4 KB)